Phoenix, Arizona
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In the event of a life threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Desert Center for Allergy and Chest Diseases, and they will contact us.
Fees for office visits must be paid at the time services are rendered. We accept Cash, Checks, Visa, Mastercard and Discover. Co-payments are due at the time of service.
The friendly staff at Desert Center for Allergy and Chest Diseases welcomes your inquiry and is ready to provide you with answers. To schedule an appointment, please call (602) 788-7211 Option #3.
Our regular office hours are Monday through Friday from 8:00am to 4:30pm. We are open during our lunch hour. Allergy shots are administered.
Of necessity and fairness to all our patients, we must work by appointment only. Although you occasionally may have a wait, please understand that when you do see the physician, you will be afforded the time needed to treat you. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. Because of the critical nature of our specialty, occasionally emergencies do occur which may cause a delay, but we do all we can to honor your appointment time. We respect your time and regret any delays that may occur.
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One of our physicians is always on call after regular office hours. Our practice maintains a 24-hour, 7-day a week answering service for emergencies. Please call our regular office phone number at (602) 788-7211 and listen to the prompts. The on-call physician will return your call.
Should you need a prescription refilled, please contact your pharmacy rather than the office. The pharmacy will contact us with your needs concerning dosages, strengths and permissible substitutes. This will enable us to handle your needs more effectively with the pharmacist.
It is our policy not to refill prescriptions if the office is closed. Please do not wait until you are completely out of your medication to contact the pharmacy. Allowing your pharmacy a 2-3 day notice to handle this for you is most helpful in obtaining your medications without interruptions.
If your illness or injury requires an outside lab and/or X-rays, you will be asked to visit another facility. These services will be billed from that facility and will not appear on your bill here. Any questions regarding those charges need to be addressed with the facility performing the service.
If you are enrolled in an HMO insurance plan, your plan requires a referral/authorization from your primary care provider to be seen by a specialist. Per your insurance contract, it is your responsibility to obtain a referral or authorization for any visits. We will make every effort to remind you that a referral may be needed for future visits. Please obtain any authorization prior to your scheduled appointment. This will help to avoid delays.
If your illness or injury an requires outside lab and/or X-rays, you will be asked to visit another facility. These services will be billed from that facility and will not appear on your bill here. Any questions regarding those charges need to be addressed with the facility performing the service.
If you are enrolled in an HMO insurance plan, your plan requires a referral/authorization from your primary care provider to be seen by a specialist. Per your insurance contract, it is your responsibility to obtain a referral or authorization for any visits. We will make every effort to remind you that a referral may be needed for future visits. Please obtain any authorization prior to your scheduled appointment. This will help to avoid delays.
We understand that occasions may arise when you will need to request a statement rather than pay at time of service. Statements are sent out each month. Any payments or charges incurred after that billing date will appear on the next month's statement. Payment in full for any outstanding bill for services is expected upon receipt of your monthly statement and is past due after 30 days. We will not continue to provide medical care for patients who must be placed in collections. For questions regarding your bill please call our billing department at (602) 569-8300.